
Bencluna Guide
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How to Get There
Bencluna is situated on 325A Eureka Rd, Eureka NSW 2480
Once you get to 325 Eureka Rd, head down laneway, over bridge and about 50m after the bridge (don't turn into the first driveway you see on the right after the bridge!) you will see a sign on your right that says 'Bencluna', via right here and head up hill and at the top you will see the house, drive around the back.
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Check In - Check Out
Check-in is at 3pm
Check-out is at 10am.
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Access to Keys
The lock box is located next to the coloured glass kitchen door at the rear of the property, next to the kitchen.
Enter code 1927.
You will have to enter the code to lock the box as well at the end of your trip.
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Wifi Details
Network Name - Bencluna
Network Password - Bencluna2480
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Fire Pit
The fire pit is located just to the north of the Pool House. Firewood is provided during the winter months, May to September. Remember to keep kids safe around the fire!
From time to time, a government-enforced fire ban is in effect. Please make sure you check with the local fire brigade and https://www.bom.gov.au/nsw/warnings/
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Wildlife
Bencluna is set amongst beautiful surroundings, which many creatures also call home. These creatures may include snakes, spiders, lizards, bats, possums, bandicoots, and koalas, etc. Please be aware of these animals and respect their surroundings. Do not leave any food outside, do not leave rubbish bags outdoors, and do not throw scraps in the immediate gardens around the house. If you do happen to come across a snake or have a specific issue regarding the wildlife, please do not hesitate to give us a call so we can book an appropriate contractor.
*Snakes are at their most active in late September through to November, please exercise caution. Watch where you walk and keep an eye on your children.
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BBQ Gas Bottles
From time to time, the BBQ LPG gas bottles will need to be switched over.
Bottles are located in the BBQ cabinet.
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No Pets Allowed
Pets are unfortunately not welcome at Bencluna.
We are undertaking rainforest regeneration aimed at increasing the biodiversity of the property.
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Garbage and Recycling
Please remove all your rubbish from the house when you leave. The wheelie bins are kept at the bottom of the driveway near the Bencluna signs. Please ensure that you tie the tops of your bin bags to help eliminate odours and keep vermin and rodents to a minimum.
Bin collection day is Wednesday. There is also a recycling bin for empty plastic bottles, cardboard and glass.
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No Smoking or Candles
Bencluna has a strict no flame policy, meaning candles and other naked flames are not permitted inside the house. We supply a range of 'Smart Candles' (www.smart-candle.com) LED candles which can be switched on at the base and charged under the stairs.
Smoking is not permitted in or around the house. Please ensure that any cigarette butts are fully extinguished and disposed of in the designated bin. Do not throw butts in the garden, on the ground or under the house. This is not only due to aesthetic reasons but also to fire safety.
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Cleaning
CLEANING
Bencluna house should be left as you found it. Naturally, we understand that it will become 'lived in' during your stay; however, we have a few guidelines for our guests to ensure that our home is well-maintained and respected. We include normal house cleaning with each booking. Please be aware that any additional time spent cleaning will be charged at $ 70 + GST per hour.
* Beds/furniture/rugs/equipment/electricals etc MUST NOT be removed from their location
* If you use the placemats (located in the dining room) please wash them
* If you use an ashtray, please empty it
All glasses/cutlery/dinnerware that is used during your stay must be washed up and put away. There is a dishwasher which, if you turn on upon your departure, our cleaner will empty.
We have provided a vacuum cleaner located in the room under the stairs.
We have provided some cleaning products, which are kept under the kitchen sink for use when required
Bencluna is run on septic tanks; therefore, we request that no foreign matter be flushed down the toilet and that water usage be kept to a minimum